In order to adapt the performance of the IT systems as per the rising requirements of the daily business, continuous maintenance and servicing of the systems are necessary. This maintenance work can contain UP degree, interface developments, additions.

We, at Javaji system Solutions take over not only long-term maintenance of our own developed systems, but also offer them the maintenance of their old systems. The system can concern over individual applications, in addition, maintenance of complete Legacy of systems is taken over by us. Additionally our clients can also avail hardware assistance from a remotely managed administrator.

If required, maintenance can be expanded in each case for 24x7.

With the experience in maintenance of strange old systems we use our proven 3PAM method. This 3.Party Annual maintenance method contains the phases.

Evaluation.
Transition.
Steady.

and besides the smooth service ensured by our offshore forces, we always have a German partner at the disposal of our client.

Also:
Our optimized on-Site/offshore mix guarantees our clients a cost savings of 25% and more when compared with a pure on-Site maintenance.

2nd. & 3rd level support
Many enterprises prefer to reduce the costs with the 2nd & 3rd level support by an offshore component, whereby they expect the service level to be better. We also offer service to these clients e.g. for SAP systems, we offered 2nd & 3rd level support. By an optimal mix from on-Site and offshore activities, despite the reduced costs the agreed service level is always fulfilled.